Assistance in communicating with international suppliers

Assistance in communicating with international suppliers

Available in option:

Support for 1 h

Price: 21.89 € (net / for 1 h)

If you encounter challenges in communicating with Polish suppliers, we can provide assistance by taking care of it on your behalf!
Acting on your behalf, we will engage with the supplier, address issues related to XML files, acquire essential information, and respond to any inquiries that are important to you.

FAQ

I don’t speak Polish, and the wholesaler doesn’t respond to my English emails regarding a problem with the XML file. Can you contact the supplier on my behalf?
Certainly, we can handle all your integration issues and other crucial technical matters.

I requested an XML file from a Polish warehouse for importing products to my store. However, I’m facing technical difficulties and received no assistance from the warehouse. Can you help?
Absolutely, as part of our “Support in Communication with Polish Supplier” service, we’ll contact the wholesaler to help resolve the situation. We reach out to them through both email and phone communication.

I’m not proficient in Polish or English. Can we communicate in my native language?
Feel free to contact us to arrange individual terms of cooperation for an additional service. We are fluent in English and German and will work with you to find a suitable solution.

Can you simultaneously contact 10 wholesalers? I have several Polish suppliers I’m interested in working with.
Yes, we can contact any number of wholesalers on your behalf as part of a paid additional service, calculated on an hourly basis.

I want to negotiate better terms with the supplier. Can you handle this on my behalf?
No, we don’t mediate in business negotiations. Our focus is solely on technical aspects related to integration within the context of cooperation with a wholesaler.

Other add-ons for integration

Change the integrated supplier

Change the integrated supplier

Add another supplier

Add another supplier

Automatic editing of supplier file products

Automatic editing of supplier file products

Import product bundle to the store

Import product bundle to the store

Speed the implementation time

Speed the implementation time